This Delivery Partner Policy governs the registration, onboarding, conduct, and operational responsibilities of delivery partners associated with SuperX Shop.
By registering as a delivery partner, individuals agree to comply with all platform policies, operational standards, and applicable laws.
SuperX Shop operates as a fast delivery platform aiming to deliver orders within approximately 30 minutes, subject to operational conditions and availability.
To register as a delivery partner, applicants may be required to provide:
For walking or bicycle delivery partners, vehicle number may be entered as “NA”.
SuperX Shop reserves the right to verify all submitted information and documents.
Delivery partners must:
Delivery partners are responsible for:
Delivery partners are expected to contribute toward the platform’s targeted fast-delivery operations.
SuperX Shop aims to provide delivery within approximately 30 minutes depending on:
Delivery partners must make reasonable efforts to ensure timely deliveries.
However, exact delivery times are not guaranteed.
Delivery partners may earn through:
SuperX Shop shall charge a platform commission of approximately 1.15% per order from applicable delivery earnings or transactions as per company policies.
Payout structures, deductions, and commission models may be updated periodically without prior notice.
Delivery partners shall operate at their own responsibility and risk.
Any accident, injury, vehicle damage, legal violation, or financial loss occurring during deliveries shall be the sole responsibility of the delivery partner.
SuperX Shop shall not be held liable for such incidents unless required under applicable law.
At present, delivery partner registration is completely free of cost.
However, SuperX Shop reserves the right to introduce onboarding, verification, subscription, or service charges in the future.
Delivery partners shall not:
Professional conduct is mandatory at all times.
Delivery partners are strictly prohibited from:
Violation may result in:
Delivery partners are responsible for:
In cases involving:
The concerned delivery partner and/or shop partner may be held responsible.
Delivery partners are responsible for:
SuperX Shop shall not be liable for negligence, traffic violations, or unlawful conduct by delivery partners.
SuperX Shop reserves the right to suspend or terminate delivery partner accounts due to:
Delivery partners operate as independent service providers and not as employees of SuperX Shop unless specified otherwise under separate agreements.
SuperX Shop operates as a platform connecting customers, shop partners, and delivery partners.
SuperX Shop shall not be held responsible for:
The respective shop partner and/or delivery partner shall bear responsibility for their own operations, conduct, and compliance obligations.
SuperX Shop reserves the right to modify or update this policy at any time without prior notice.
Updated versions shall become effective upon publication on the platform.
For delivery partner support or policy-related queries, partners may contact SuperX Shop through official support channels available on the platform.